No more missed conversations during busy weekends.
“Now everything feels more organized and we don't lose conversations anymore.”
Inbound operating system for event companies
We build the inbound system event companies actually close from.
FusionSync turns Instagram DMs and WhatsApp inquiries into booking-ready conversations for event companies, then keeps the path healthy when volume spikes.
How we position the inbound path for event teams.
Built by operators who run the same inbound system internally.
What we do today
One operating system across Instagram, WhatsApp, and your CRM
FusionSync combines Instagram DM automation, WhatsApp lead qualification, CRM synchronization, conversational AI workflows, inbound sales automation, and closer routing into one operating system for event companies.
Featured client
Live on production campaigns
The system we install
One pipeline from DM to closer-ready
Humans still close. The system stops closers from triaging fifty lukewarm DMs first.
Watch the system run
See it in action
A short walkthrough of the inbound path: Instagram capture, qualification, WhatsApp handoff, CRM sync, closer-ready thread.
- 1
Capture
Instagram DMs and comments enter one governed thread with context preserved.
- 2
Qualify
Structured questions, tags, and intent so sales sees the story before typing.
- 3
Hand off
Serious buyers move to WhatsApp with history attached, not a cold restart.
- 4
Sync
CRM fields update so leadership sees opportunities, not screenshot chaos.
- 5
Close
Closers get booking-ready conversations with routing rules they trust.
Our story
Operators first, then installers
We started from the same inbox pain our clients feel: attention shows up on Instagram, then dies in scattered DMs while closers chase context. FusionSync became the product layer that keeps one thread, qualifies before handoff, and routes serious buyers to WhatsApp with CRM truth attached.
Today we specialize in event-led businesses where peak weekends break fragile inboxes first. We ship production paths, not decks, and prove value on a live 7-day pilot before you scale commitment.
2024
Company founded
FusionSync focused on inbound conversation systems for businesses that sell through social and messaging.
2024
Live installs on real campaigns
First production paths shipped: capture, qualification, routing, and CRM handoffs on client Instagram and WhatsApp volume.
2025
Inbound focus for event brands
Product and narrative centered on event companies: Instagram-to-WhatsApp pipeline, closer-ready handoffs, and peak-season resilience.
2025
FusionSync Platform direction
Platform story expanded: capture through recovery in one governed stack, with WhatsApp as the conversation hub and modular layers on top.
Team
Who builds the installs
Small team, high ownership. Everyone here touches production paths, not just slides.
Shubham Kashyap
CEO
Leads FusionSync with hands-on systems work: from architecture to what ships in production.
View founder profile
Harsh Kashyap
Automation developer
Builds and maintains the integrations, routing, and edge cases that survive real traffic.
Vishal Chauhan
Sales & marketing
Maps client campaigns to the inbound path and keeps messaging aligned with live installs.
Saurav Kaushal
Full stack developer
Ships product surfaces and tooling that make the system easier to operate and extend.
Earlier work
Across sales and ops automation
Before the event-company focus went front and center, teams hired us for automation and AI delivery in other contexts. The quotes below are from that prior work.
Daniel
Yahav Holdings
FusionSync AI transformed our sales process. Their voice AI solution has helped us connect with leads faster and more effectively than ever before.
Roadmap
FusionSync Platform: where the system is going
The install you run today is modular. The direction is one connected layer from first touch through recovery, always with humans able to take over.
Instagram capture
Comments and DMs trigger instant, on-brand responses that keep the thread moving.
WhatsApp conversation hub
Structured chats your closers can trust, with history attached.
Qualification layer
Questions, tags, and filters so only serious buyers escalate.
Booking engine
Send holds, invoices, or calendar links without leaving the chat.
Follow-up system
Sequences when someone ghosts mid-conversation.
Lead recovery
Revive stalled threads before the event date is gone.
Our promise
How we work with you
Event inbound is seasonal and loud. Our job is to ship a path your closers trust, then keep it tuned when campaigns spike.
Production first
We prove the path on live threads and real campaigns, not hypothetical flows in a sandbox.
Transparent handoffs
You always know what ships, what integrates with your CRM, and who owns the conversation after qualification.
Outcomes you can feel
Fewer dead DMs, faster first touch, cleaner WhatsApp handoffs, and closers who spend time on buyers, not triage.