Service portfolioLive install reference

Turn Instagram and WhatsApp inquiries into booking-ready conversations.

One governed path from DM to closer-ready handoff: capture, qualify, WhatsApp continuation, CRM sync, and routing your team can trust.

The problem this system solves

Teams hire us when the bottleneck is not demand. It is how inbound gets handled after someone raises their hand.

  • High inquiry volume through Instagram with scattered replies and no single thread of truth.
  • Serious buyers wait hours while closers chase context across screenshots and apps.
  • WhatsApp handoffs restart cold because Instagram history never travels with the lead.
  • CRM fields stay empty while leadership only sees that someone DMed you.
  • Peak weekends break the inbox before your best closers ever see hot intent.

Inside this install

Inside this install

Four modules wired into one governed path your team runs every day.

Instagram qualification

Instant replies plus conditional logic based on destination, travel plans, booking signals, and intent. The thread does the first round of qualification before anyone touches it.

WhatsApp continuation

Lead moves from Instagram to WhatsApp without losing context. The conversation continues instead of restarting, so buyers never repeat themselves.

CRM sync

Custom fields, tags, qualification history, and routing rules synced into GoHighLevel automatically. The CRM stops being a graveyard and becomes the source of truth.

Sales handoff

Closer gets a booking-ready conversation with task creation, context attached, and a clear next step. No more chasing screenshots across apps.

Live system walkthrough

Watch the system running live

No demo environment. No mockups. This is the actual inbound flow running in production.

A short walkthrough of the inbound path: Instagram capture, qualification, WhatsApp handoff, CRM sync, closer-ready thread.

Architecture notes

Why this system was built this way

Most chatbot systems are good at replying. Where they usually break is continuity.

Instagram and WhatsApp become separate conversations, context gets lost, and sales ends up asking the same questions again.

This install was designed to solve the transition point. The thread of truth follows the lead from the first DM into WhatsApp, into the CRM, and into the closer's hands.

Reply quality matters. Continuity is what turns inbound into revenue.

Live install reference

Live install reference: Funaway Events

Event experiences brand running this exact Instagram-to-WhatsApp path in production. Verify on their Instagram and site.

No more missed conversations during busy weekends.

Now everything feels more organized and we don't lose conversations anymore.
Marcelo Rocha, CEO, Funaway Events
Real event-company Instagram DMsWhatsApp qualification with closer handoffCRM-synced lead routing

What changed operationally

  • Structured first response on every inquiry
  • No cold restart on WhatsApp
  • Qualification before closer handoff
  • CRM updates without manual entry
  • Cleaner sales routing during busy periods

No fake metrics. Operational outcomes from the live install.

Inside the live system

What this looks like in production

Stills from the live install. Raw production frames, not polished mockups.

  • Instagram DM qualification flow

    From the live install
  • WhatsApp continuation with full context

    From the live install
  • GoHighLevel contact record

    From the live install
  • Closer task auto-created in CRM

    From the live install
  • Custom fields, tags, and qualification history

    From the live install

Stack

What we plug into

We build on tools you already pay for. No rip-and-replace.

n8n automation platformGoHighLevel CRMVapi Voice AILangChainSupabaseTwilio
InstagramWhatsApp BusinessGoHighLevelMetan8nMakeOpenAIAnthropicCal.com

Outcomes you should expect from a pilot

Forward-looking metrics we measure on one live campaign during the free 7-day pilot. Not fabricated retro dashboards.

  • Seconds to first meaningful reply

    Structured first touch on new inquiries instead of same-day gaps when volume spikes.

  • Closer-ready handoffs

    WhatsApp threads arrive with qualification history so sales does not restart from zero.

  • CRM truth without manual entry

    Tags, summaries, and routing rules land in GoHighLevel or your CRM automatically.

  • Pilot metrics you can read in a week

    Share of threads qualified, handoff count, and time-to-first-reply on one live campaign.

Now everything feels more organized and we don't lose conversations anymore.
Marcelo Rocha, CEO, CEO, Funaway Events

Reference from a live install running this system class. Not a guarantee of your results.

Could this work for your business?

Every business handles inbound differently.

Your workflow might involve bookings, lead qualification, WhatsApp continuation, appointment setting, follow-ups, or something completely different.

The important part is designing the system around how your business actually operates.

If you are exploring something similar, book a call and we can map the right workflow for your use case.