01Do you have dental clinic clients in Chandigarh?+
Not yet. We will not invent testimonials. The founding offer is how the first 5 Tricity clinics run PatientInFlow live for 14 days, then decide whether to continue at ₹5,000/month.
02What is the founding offer?+
A 14-day live PatientInFlow implementation for the first 5 Chandigarh and Tricity clinics. No upfront implementation fee. After 14 days, ₹5,000/month if you continue. We measure how enquiries are handled, not a guaranteed number of new patients.
03Is there an upfront cost?+
No upfront implementation fee. A 14-day live implementation with real patient enquiries. If you continue, ₹5,000/month for the complete agreed system. That is the founding offer for the first 5 Tricity clinics.
04Do all clinics get the same build?+
No. We do not sell three website packages on this page. One clinic may need a stronger website and WhatsApp path. Another may need booking and reminders in front of Bestosys or Practo Ray. We scope the parts this practice actually needs before work starts.
05Is this just a dental website?+
The website is one layer. The offer is the path after a patient finds you: capture, response, booking, follow-up, and reminders, sitting in front of the PMS you already use.
06Do you run our Google or Meta ads?+
No. Keep your ads person, or grow Google, Meta, and content yourself. We build the foundation those channels fall into: capture, reply, booking, and follow-up. That is what lets you scale without the extra demand becoming more work at the front desk.
07What is in the 14-day implementation?+
Capture, response, PatientInFlow booking, follow-up, reminders, and a simple enquiry-to-booking view. How that is configured to your treatments, dentists, channels, and rules is agreed with you before work starts.
08How is this different from a normal dental website designer?+
Most sellers stop at look and feel. We diagnose the full path from first click to show-up, then implement the layers that are missing, without asking you to replace Bestosys, Practo Ray, or Dentee.
09Do we have to change our dental PMS?+
No. Reception, billing and clinical records can stay in Bestosys, Practo Ray, Dentee, SoftClinic, or whatever your clinic already runs. We add the patient-facing layer in front of it.
10What happens after 14 days?+
You decide. Continue at ₹5,000/month, or stop. There is no long-term lock-in if you stop after the 14-day live pilot.
11Do you host the website or provide the domain?+
No. You keep your domain, Vercel account, and analytics properties. We build the site, deploy to your Vercel project, and connect your domain when you are ready.
12What does the clinic need to provide?+
Logo, brand colours, clinic and treatment photos, doctor details, and the copy or bullet points you want on each page. Plus access to the calendar or booking rules you already use.
13Are there extra vendor costs?+
Not on the founding offer. ₹5,000/month is the complete agreed system for the first 5 Tricity clinics.
14How long does delivery take?+
The founding offer starts with a 14-day live implementation. Timeline inside that window depends on photos, copy, assistant questions, booking rules, and your PMS. We confirm that in writing before work starts.
15Can you redesign our existing clinic website?+
Yes, when the website is part of the path this clinic needs. Tell us what is not converting today. The founding offer can include a new or rebuilt clinic website as the attract layer, plus the engage, book, and follow-up layers that are missing.
16Do you only work with Chandigarh clinics?+
We work directly with dental practices across Chandigarh, Mohali, Panchkula, and Zirakpur, and can deliver remotely when the project is a good fit.
17Does this replace my receptionist?+
No. The system handles repetitive enquiry and follow-up so the desk is not the bottleneck. Your team stays in control of the clinic and steps in when a patient needs a person.
18Will the assistant say something the clinic would not say?+
You approve what it knows and how it responds before it goes live: treatments, hours, policies, and booking rules. It is configured around this clinic, not a generic script.
19What happens when the system cannot answer?+
The patient is handed to the clinic team. We do not force a conversation the assistant cannot finish.
20Does the patient actually get an appointment?+
That depends on how your clinic books today. Some practices can offer a slot in front of the PMS. Others need a slot request, then confirmation. We agree the booking outcome in writing before we implement. See the offer page for how that is scoped.
21How much of my time does this take?+
The first demo call is about 30 to 45 minutes. You provide clinic details, treatments, dentists, PMS, FAQs, and approve assistant replies. We handle the technical implementation. You review the patient path with us before it goes live.
22If I stop after 14 days, what do I keep?+
There is no obligation to continue. You keep your domain, hosting accounts, PMS, and photographs. If you stop, we remove the system layer we added and leave your existing clinic infrastructure in place.